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This English text is translated by Google Translate.
Opening hours and holiday information: (click here).
Payment:
It should be easy for you to buy a piece of furniture. So we offer a range of card payment solutions on the Internet for you as a cardholder. Minimum order fee is DKK 25 for purchases under DKK 100. You can also choose to pay with money in the store or transfer the amount to our bank account but remember to write your order number on your bank deposit to us.
Our bank connection is:
- Nordea Bank Danmark A / S. Vesterbrogade 8, 0900 Copenhagen C.
- Registration No. 2191 & Account No. 94 66 45 09 25.
- BIC / SWIFT .: NDEADKKK
- IBAN No: DK2420009466450925.
Withdrawal / Warranty:
We give you the right of return for 14 days after delivery. The product must be returned in original packaging and be unused, discounted or specially ordered items can not be exchanged. All mattresses and bed frames that are more than 200 centimeters are made to order only. We recommend seeing all the textiles in real life, the colors on the screen are not like reality. Buyer pays return shipping. Contact us and have a return slip sent to you, which must be filled in and returned with the goods. Our products also have a 2-year ordinary right of complaint for production or material defects. You must read and save the paper that comes with the product. There may be a production number to be used in case of defective goods, also the invoice number must be stated.
It is not possible to return tailor-made mattresses, nor mattresses with natural filling such as pure cotton that has sunk quickly a little together as all the mattresses with natural filling will sink a little together. Mattress covers, roller mattress, pillow, yes all textile covers are made specifically for you and only to order so they can not be returned. Tatami mat / coco which is used directly on the floor, requires good ventilation so as not to mold, this mold damage is not covered by the warranty. Incorrectly ordered standard items, where the original packaging is open upon return to "7 + 7 Futon ApS" can be returned for a fee of 20% of the invoice total price, including VAT.
Information about redress:
A complaint about a product or service purchased from us may be submitted to the Competition and Consumer Agency Center for Complaints Solutions, Carl Jacobsens Vej 35, 2500 Valby. You can complain to the Center for Complaints Solutions via www.forbrug.dk.
The EU Commission's online complaint portal can also be used for lodging a complaint. However, it is primarily relevant to use this if you are a resident of another EU country. Complaints are submitted here: http: //ec.europa.eu/odr.
We note that you are responsible for any damage related to the maintenance and care of your furniture.
Terms:
Reservations are made for sold goods, typographical errors, VAT and tax changes, as well as delivery failures from the manufacturers. In some cases, price deviations (cause of currency change or delivery adjustments at year-end) may occur. All prices include Danish VAT of 25%. Prices are pleasing from 01-11-2022 until 01-01-2023 However, some offers are limited and are therefore sold only for as long as stock is available.
Many thanks and in return to our many faithful customers. We still put the customer in the lead and service is a matter of course.
The best greetings
Morten Krause ~ 7 + 7 Futon.dk
We started in 1982
